Frequently Asked Questions
You will find comprehensive answers here regarding our Electric Dirt Bikes and all the services available to you.
Product FAQs for Electric Dirt Bikes & Pit Bikes
Which electric dirt bike is for adults?
All five of our motorcycles are suitable for adults. If you are a beginner, you can consider the EM-5 and EM-10, with seat heights of 720mm and 750mm, respectively. These two models are suitable for 13+ and 14+ riders as well as adults. If you want a longer range and higher speed, you can consider the SS-8 model, which has a 72V engine, a maximum speed of 90km/h, and a maximum range of 85km.
What are the top speeds of your electric dirt bikes?
Depending on the model:
EM-5: Up 55km/h
EM-5 Pro: Up 70km/h
EM-10: Up to 50km/h
EM22: Up to 60km/h
EM23: Up to 70km/h
SS-8: Up to 90 km/h
Designed to meet the needs of both beginners and advanced riders.
What certifications do your batteries and bikes have?
All models come with CE, and batteries are certified with UN38.3 / MSDS, suitable for both air and sea shipping.
Dealer, Logistics & After-Sales Support FAQs
Do you offer OEM/ODM service for electric dirt bikes?
Yes. We specialise in OEM/ODM electric dirt bikes and electric pit bikes for global distributors and brands. We support custom specifications, branding, packaging, and exclusive dealer programs.
What is your warranty policy?
We offer a 12-18-month warranty for the main components, such as motor, controller, and battery. Frame and structural parts may have extended warranty options depending on the model and order quantity.
Do you have overseas warehouses?
Yes! We operate multiple overseas warehouses, giving our dealers huge benefits:
Faster delivery (3–7 days instead of 30–45 days)
No customs worries
Lower shipping cost
Local stock available anytime
Easy warranty replacement (parts & batteries sent locally)
Improved competitiveness for dealers
This is one of our strongest advantages for B2B partners.
What after-sales support do you offer to dealers?
We provide:
12×7 technical support
Local spare parts from our overseas warehouses
Maintenance manuals & video guides
Fast-response warranty service
Dealer training support for sales & repairs
What are your payment terms for bulk orders?
We support:
T/T
Alibaba Trade Assurance
LC (for large orders)
PayPal (samples)
Flexible and safe for global distributors.
Can you support exclusive dealers in my country?
Yes. For distributors with stable order volume, we provide:
Market protection
Exclusive pricing
Priority stock in overseas warehouses
Can I request product samples before placing a bulk order?
Sample orders are available. We recommend testing the model’s motor performance, battery capacity, suspension, and off-road durability before committing to a large purchase.
What shipping methods do you support for international buyers?
We offer sea freight, air freight, railway shipping, and door-to-door logistics services. Our team helps you choose the most cost-effective method based on your region and order volume.
How does the overseas warehouse help with warranty and spare parts?
Because we stock dirt bikes and spare parts overseas, dealers enjoy:
Local replacement within days
Lower service time
Reduced after-sales cost
Higher customer satisfaction and repeat orders
No waiting for international shipments.