
Frequently Asked Questions
What is the minimum order quantity (MOQ)?
We welcome sample orders of 1 unit. For tiered wholesale pricing, orders typically begin from 10 units. Contact our export team for our full wholesale price list with volume pricing tiers.
Is the PCA-01 CE and EPA certified?
CE certification is standard on all PCA-01 units. EPA documentation is available upon request. We provide the full EPA documentation package required for Amazon Seller Central compliance.
Can I put my own brand on the product?
Yes. We offer full OEM and private label services, including custom engine logos, sticker designs, plastic colors, retail packaging, and user manuals. Minimum order quantities apply for custom production. Contact us for OEM pricing and lead times.
How long does bulk order fulfillment take?
Ready stock is available for sample and small orders, dispatched within 3–5 business days. Bulk orders of 20+ units typically require 20–30 days of production and preparation time. We recommend confirming frame stock availability at the time of ordering.
How many units fit in a 40HQ container?
Ready stock is available for sample and small orders, dispatched within 3–5 business days. Bulk orders of 20+ units typically require 20–30 days of production and preparation time. We recommend confirming frame stock availability at the time of ordering.
What documentation do you provide for customs clearance?
Every shipment includes full vehicle photos, chassis number records, engine number records, packing photos, commercial invoice, and packing list — everything your customs broker needs for smooth import clearance in any market.
Do you provide product images and videos for resellers?
Yes. Every wholesale partner receives a full marketing asset package including high-resolution product images, lifestyle photos, product videos, installation videos, and Amazon-optimized infographic images — ready to use immediately on your platform or website.
What after-sales support do you offer dealers?
We provide permanent spare parts availability, 12-month product warranty, video-based technical support for dealers and end customers, and a dedicated account manager for all wholesale partners.
Can I order a sample before committing to bulk?
Absolutely. Sample orders of 1 unit are always welcome. We encourage all new distribution partners to begin with a sample order to assess product quality, packaging, and documentation before placing a bulk order.






